Sarah walks into her favourite urban cafe

The familiar faces. The smell of coffee. Sarah stops in like she always does. This is her place.

Behind the experience

For The Customer

A familiar ritual gives the customer a reason to connect with their favourite café through a direct, consent-led relationship.

For The Café

Give a regular a reason to connect, with something that matters to them.

Sarah taps her digital punch card at the café counter
Punch cardBean Cafe
Your next coffeeOn us.
✓✓✓✓✓
5/5Coffees
Your rewards

Your sixth coffee is on us!

Buy 5 coffees and we’ll give you the 6th for free.

Coffee in hand, Sarah taps her punch card. Today’s visit makes five. Her next coffee is on the house.

Behind the experience

For The Customer

The customer’s fifth coffee purchase completes their digital punch card. Their next coffee is on the house.

For The Café

Recognise repeat visits and create a timely reason to return.

Card recognition and transaction capture depend on the venue’s configured setup and integrations. A payment tap alone is not assumed to identify the customer.

Sarah smiles at a notification as she leaves with her coffee
BBean Cafe · nowHey Sarah. Next one’s on us. Thanks for making us part of your morning — your next coffee is waiting.

On her way out, her phone lights up. A little thank-you from a place she loves. Tomorrow’s coffee just got better.

Behind the experience

For The Customer

Completing five visits unlocks a coffee for the next visit. The reward is available in the customer’s wallet to redeem.

For The Café

Turn recognition into an invitation to come back.

The reward threshold, notification channel and redemption conditions are configured for the campaign.

Sarah on the train reading a notification from her favourite café

A different morning. On the train, Sarah’s phone lights up. Her favourite café has a little extra waiting for her this Monday.

Behind the experience

For The Customer

The customer sees a members’ offer for a free cinnamon roll with a coffee purchase on Monday. Claiming reserves the offer; redemption happens when they return.

For The Café

Create another reason for an existing member to visit.

Illustrative offers only. A live campaign needs its eligibility, availability, expiry and claim conditions set.