Turn customers into relationships

SWiiFT Studio is infrastructure for the Direct Relationship Economy.

Businesses already have customers. The problem is that most customer interactions are disconnected. SWiiFT Studio brings them together and turns every interaction into an opportunity to build a direct customer relationship.

A smiling customer receiving takeaway coffees from a barista at a café

Anonymous Known

Every completed sale leaves a buyer you don’t know. Turn that transaction into a consented customer relationship.

Third party First party

Turn rented audiences from social, search, email and media into customer relationships your brand owns.

A woman filming a friend’s skateboard trick on her phone at a skate park
Two venue staff smiling at a tablet in the kitchenA customer checking her phone at a busy bar

Every touchpoint can start a relationship.

SWiiFT Studio connects purchases, visits, bookings, content and campaigns into one owned customer relationship.

Football fans tapping their phones at stadium turnstiles

Every sale ends with a
stranger. Invite them in.

At the counter, the gate or the checkout, the purchase is complete but the buyer stays unknown. SWiiFT Studio invites them in at the moment of sale and turns the transaction into a consented customer relationship.

  1. 1Unknown
    buyer
  2. 2Invitation
  3. 3One-click
    participation
  4. 4Consented
    member
  5. 5Ongoing
    relationship

One direct relationship. Hundreds of possibilities.

The duo at the core of SWiiFT Studio.The Wallet offers customisable status display, push notifications, geofencing - and most importantly - one tap access to the Profile.

The Profile is the gateway to the direct relationship economy: a customisable, owned environment where businesses create moments and experiences.

Experience

Hundreds of possibilities to delight your community.Create hundreds of exciting experiences for your members, from instant claims, regular bonuses and end-of-day specials to one-of-one rewards that generate anticipation and aspiration.

Experience

Shopify, Tyro & Square.Create limited edition drops, timed releases and exclusive access sales - all in your Profile, so you know exactly who is buying what. Look after your super fans, whatever your business size, with white-glove service that means supply goes to the right people and sells through quickly.

Experience

From a view to a relationship.Embed drops a music player, video or booking widget into your member profile. Every listen, watch and booking is a first-party signal you own, not a stat on someone else’s platform.

Experience

Zero-party data given with consent.The strongest data isn’t a form — it’s a decision. Survey turns everyday choices into consent-led, zero-party signals: what a member picks tells you more than what they’d ever type, and it’s theirs to give.

Experience

Real customers. Real content. Real social proof.Creator Engine gives your business consented access to user-generated content — each piece is the proof of purchase or participation you can trust.

Experience

Turn attention into
relationships you own

See how moments
become relationships

Turn visits and purchases into relationships.

Pricing

Try free for 60 days
First 500 members free

SWiiFT Wallet

Free

Your members' digital identity, live on day one — at no cost.

  • Member Profile
  • Digital Wallet
  • Push Notifications
  • Email Notifications
  • First 500 members free

SWiiFT Core

$109/mo

Everything you need to create and manage direct customer relationships.

  • Everything in SWiiFT Wallet
  • Enter
  • Claim
  • Embed
  • Punch Card
  • Rewards — Earn or Spend
  • Survey
  • ZPEi Intelligence

SWiiFT Plus

$209/mo

Everything in SWiiFT Core, plus tools to sell, create and talk with members.

  • Everything in SWiiFT Core
  • Checkout
  • Creator Engine
  • Newsfeed
  • Inbox

SWiiFT Premium

Custom

Strategy, planning, dedicated account support and bespoke onboarding — tailored to your scale, your industry, and your goals.

  • Strategy & Planning
  • Brand Broker
  • Custom Integrations
  • Dedicated Account Support
  • Bespoke Onboarding
  • Implementation Roadmap
  • Ongoing Growth Support
Explore more

A new way to understand every customer relationship.

ZPEi is the intelligence behind SWiiFT Studio. Every visit, purchase, claim, survey, event and piece of content helps build a clearer picture of each customer, so your brand can understand what matters and grow the relationship over time. ZPEi measures how effectively a business turns third-party reach and anonymous audiences into direct, consenting relationships, then tracks how those relationships deepen through participation, behaviour and information people willingly share.

Reach tells you how many people you can get in front of.
ZPEi tells you how valuable the relationship is becoming.

Learn More
  • Visits
  • Transactions
  • Venues
  • Events
  • Stadiums
  • Stores
  • Hospitality
  • Social
  • Digital
  • Media
  • Creators
  • Marketing
  • Commerce
  • Content

One customer relationship

Frequently asked questions.

How much does SWiiFT Studio cost?

SWiiFT Wallet is free and includes Member Profile, Digital Wallet, and push and email notifications.

To unlock campaigns, rewards and intelligence, start a 60-day free trial of Core or Plus. No credit card required.

After the trial, Core is $109/month.

Plus is $209/month and adds Checkout, Creator Engine, Newsfeed and Inbox, so you can sell, create and talk with members.

Premium adds strategy, planning, custom integrations, dedicated account support and bespoke onboarding. Get in touch for pricing.

Every plan includes your first 500 members, and you only pay a small per-member rate above that. No hidden fees and no lock-in contract.

How long does SWiiFT Studio take to set up?

Most brands are live within an hour. SWiiFT Wallet gives your members a profile and wallet pass from day one, Core publishes your branded member experience straight away, and upgrading to Plus adds tools on top of what’s already running, with no rebuild required. Custom integrations and Premium’s bespoke onboarding take a little longer, and we’ll map out the timeline with you.

What’s included in the free SWiiFT Wallet plan?

SWiiFT Wallet gives every member a Member Profile and Digital Wallet pass, with push and email notifications to stay in touch. It’s free for your first 500 members, and you only pay per member above that. When you’re ready to run campaigns, rewards and punch cards, upgrade to Core — everything in Wallet carries over.

What support do I have?

Every plan includes ticketed support, and Premium adds dedicated account support and ongoing growth support. Most issues are resolved same-day.

Do I need developers or technical skills to use it?

No. SWiiFT Studio is built for marketing and operations teams — no code is required to launch campaigns, publish your microsite, or manage your member base day to day.

Can I change or cancel my plan at any time?

Yes. Upgrade, downgrade or cancel whenever you need to. There’s no lock-in contract on any plan, and your member data stays exportable if you ever decide to leave.

Is my customer data secure, and do I own it?

Your member data belongs to you — not SWiiFT Studio, and not a third-party platform. It’s encrypted in transit and at rest, and is never sold or shared with advertisers.

Does SWiiFT Studio integrate with my POS, ecommerce or marketing tools?

Yes. SWiiFT Studio connects with platforms like Shopify, Square, Redcat, Tyro and Lightspeed, so it fits into the stack you already run rather than replacing it.

What if I already have a loyalty program or digital wallet?

SWiiFT Studio can run alongside or replace your existing loyalty tools. Most brands migrate their existing member base into SWiiFT Studio through a single import.

Start building customer
relationships you own.

First 500 members free. No credit card. No lock-in.

Get started for free Book a demo