Customer Engagement Infrastructure.

One engagement layer across every channel. Anonymous traffic becomes identified members. Members become measurable revenue.

A complete platform for building, activating, and owning direct customer relationships at any scale.

Build
Activate
Own

Your customers are everywhere.

Your relationship
with them is not.

Spend goes everywhere. Data sits nowhere. Most customers stay anonymous. Most campaigns stay generic. The relationship sits with the platforms, not with you.

Fragmented channels

Social POS Ecommerce Events Email QR / NFC Venues Campaigns Loyalty

Commercial leakage

Anonymous audiences
Disconnected data
Weak follow-up
Wasted spend
Limited visibility
Missed revenue

For brands ready to own the relationship, not rent the reach.

DTC brands and retailers building owned audiences.

Artists, venues and events activating return visits.

Sports clubs and community orgs activating fans and sponsors.

Hospitality groups running offers across multiple sites.

Multi-stakeholder businesses tracking sponsor and partner value.

Ten places to build the relationship.

Explore each product on its own — every one an instrument that feeds the intelligence layer.

Signal The Intelligence Layer

Signal

Reads every signal from every product as one living profile — and decides the next move for each member. The glue that holds the whole suite together.

Open Signal
Capture · Comprehend · Act

Integration partners

SWiiFT Studio connects with the tools your team already uses — POS, ecommerce, payments and marketing.

Shopify Square Redcat Tyro Masterwork Automodules Mailchimp
One Click
Transform every sale into a direct relationship.
All Channels
Track every campaign, platform and touchpoint in one place.
100%
You own all of your data. Always.
Zero Friction
SWiiFT lives inside your existing website or app, nothing new to manage.

One engagement layer connects it all.

Every claim, scan, purchase, response and visit becomes a known relationship. Every relationship becomes a segment you can activate.

Fragmented

Your customers engage everywhere.
The relationship is fragmented.

POS, ecommerce, social, events, email, loyalty, content. Customers touch every channel. Nothing connects.

Connected

One click changes everything. When a customer opts in, anonymity transforms into a relationship.

SWiiFT Studio sits above your existing channels and brings every touchpoint into one intelligence layer. The result: a single profile per customer, built from real behaviour.

Segmented

Understand who your customers
really are.

Regulars. VIPs. Newcomers. High spenders. Lapsed customers. Communities. Advocates. SWiiFT identifies them by behaviour, then makes each one addressable.

The user experience

One workspace for you and a connected experience for your customers. Design and ship campaigns from SWiiFT Studio while every member carries their branded profile and wallet pass across every touchpoint.

You
SWiiFT Studio dashboard preview

SWiiFT Studio Dashboard

Design, launch and measure campaigns from one workspace. Manage members, audiences and integrations without juggling tools.

Your customers
Apple Wallet pass Branded member profile

Wallet & Member profile

A branded member profile and Apple or Google Wallet pass that customers carry across every touchpoint — every visit becomes a tracked relationship.

How the Loop Turns

Capture. Comprehend. Act.

01

Capture

The nine products are the senses. Each turns a real interaction — a tap, a claim, a purchase, a visit — into a consented, first-party signal.

02

Comprehend

Signal reads every stream together into one profile per member — what they choose, buy, attend and value — and works out what matters next.

03

Act

The right move fires back through the products — the offer they'll claim, the reward they'll want, the message that lands. And the act makes new signal.

The Outcomes.

<$0.10
Price per relationship monthly

Convert Anonymous Attention Into Direct Relationships

Anonymous on third-party platforms
$0.50 – $5+
Per anonymous click
Direct relationships you own
< $0.10
Per direct relationship

Turn third-party attention into owned customer relationships.

2–5x
LTV potential

Increase Lifetime Value Through Ongoing Engagement

REWARDS & BENEFITS EXCLUSIVE ACCESS RELEVANT COMMUNICATION REPEAT PURCHASES

Build direct relationships that compound in value over time.

3–30%
Waste reduction opportunity

Reduce Waste Across Media, Inventory & Time-Sensitive Stock

Media spend
waste
End-of-season
inventory
Short-lifespan
stock
Empty spaces
& capacity
Less waste. More value.

Activate audiences in real time to reduce unsold, seasonal and time-sensitive inventory.

How we calculated this: benchmarked against typical third-party media costs, observed customer engagement models and category-specific inventory waste ranges. Detailed methodology available on request.

Relationship intelligence.
The brain behind every campaign.

Every touchpoint becomes a signal. Every signal becomes a segment. Every segment becomes a campaign that goes live in under an hour.

Tracking

See what every member does, in real time, across every channel. One profile that grows with every visit, purchase and claim.

100%
Campaign ROI visibility. Fully attributed, live.

Segmentation

Match the right offer to the right member at the right moment. Automatically. Every time.

3×
Higher offer participation vs. broadcast campaigns.

Campaign Coach

From member data to live campaign in under an hour. A full month of offers built in the same window. No agency. No brief.

<1hr
Be live with your first campaign in under an hour.
10× engagement.
10× cost reduction.

The SWiiFT difference at the same reach. Check out the numbers below to see how this plays out across a 100K-follower brand running campaigns with and without SWiiFT.

80–90%

of paying customers are identified and owned with SWiiFT Studio.

Current industry: ~8% active opt-in rate
$0.10

Per member, per month, to own that customer with SWiiFT.

Current industry: $1.50–$5.00 cost per click
Owned

audience, not rented from third-party platforms.

Current industry: 50–80% reliant on paid; organic reach 2–5%
40–60%

customers return because you show up with experiences that matter.

Current industry: 20–40% annual retention
<24hrs

to build a full month of campaigns.

Current industry: 2–14 days to launch

Third-party data still dominates the market. But first-party relationships are the assets that compound.

Cookies are gone. Paid reach keeps inflating. Platform algorithms keep changing. The brands building owned audiences right now are the ones that will stop paying rent on their own customers.

SWiiFT Studio turns engagement into direct relationships.

73%

of brand digital spend goes to channels where the brand owns no data from the interaction.

10×

cheaper to re-engage a known member than acquire a new customer through paid channels.

1 hr

to launch a full campaign to a targeted segment.

Powerful Outcomes.
Simple Pricing.

One engagement stack. The difference is in which products you activate.

Monthly
Annual Save 20%
Try free for 60 days
First 500 members free
SWiiFT Wallet
Start the relationship.
Free
First 500 members at no cost. Your digital identity, live on day one.
Digital Wallet
Personal Profile
Push Notifications
Email
First 500 members free
Get started free
SWiiFT Core
Build the relationship.
$109/mo
Everything you need to create and manage direct customer relationships.
Everything in SWiiFT Wallet
Enter — Acquisition
Claim — Retention
Embed
Rewards — Earn or Burn
Punch Card
Signal — Intelligence
Start free trial
Most Popular
SWiiFT Plus
Activate the relationship.
$209/mo
Everything in SWiiFT Core, plus tools to sell and listen inside the member profile.
Everything in SWiiFT Core
Survey
Checkout
Start free trial
SWiiFT Premium
Amplify the relationship.
$309/mo
Everything in SWiiFT Plus, plus the Vault participation engine.
Everything in SWiiFT Plus
The Vault
Start free trial
Wallet Start the relationship. Launch your member base with the essential studio tools.
Core Build the relationship. Create and manage direct customer relationships from day one.
Plus Activate the relationship. Add selling and listening tools inside the member profile.
Premium Amplify the relationship. Turn members into creators and advocates with the Vault.

Calculate your monthly cost

Drag the slider to estimate pricing for your member base.

MembersRate / member
0 – 500Free
501 – 1,000$0.10
1,001 – 10,000$0.09
10,001 – 25,000$0.08
25,001 – 50,000$0.07
50,001 – 100,000$0.06
100,001+Custom
Your rate applies to your total active members that month — when you move into a new tier, that rate covers everyone, not just the members above the threshold.
Estimator
Active members 0
05001K10K25K50K100KENT+
Plus subscription platform fee
$209/mo
Member fee 0 × $0.10/member
Free
Est. total $209/mo
Bracket: 0 – 1,000 · $0.10/member
What's included in each plan?
FeatureWalletCorePlusPremium
Included in Every Plan
Member Profile
Microsite Homepage
Wallet Pass + Wallet Pass Notification
Functional EDM Template
Team
Media Library
Workspace Settings
Support: Submit Ticket
Audience: Members
Unlocked at Core Plan and Above
Campaign Management
On-Demand Email Notification
Audience: Segmentation + Tags
Analytics & Reports
Modules
Plugins
Activity Log
Products
Enter
Claim
Embed
Rewards
Punch Card
Survey
Checkout
The Vault
Bespoke
SWiiFT Custom
Design the ecosystem.

Strategy, planning, dedicated account support and bespoke onboarding — tailored to your scale, your industry, and your goals. For brands operating at 100,000+ members or requiring a custom build.

Strategy & Planning
Implementation Roadmap
Custom Integrations
Dedicated Account Support
Bespoke Onboarding
Ongoing Growth Support
Get in Touch → No commitment required
Trusted by

Brands that own their audience.

“We used to know a handful of regulars by name. In 60 days, SWiiFT Studio helped us turn that into over 1,000 identified members — giving us a clearer view of who our customers are and what brings them back.”

L
La Tienda
Restaurant, Victoria

“SWiiFT Studio gives us a direct way to connect with hospitality owners, senior leaders and frontline staff — helping us deliver mental health support to the people who need it, when it matters most.”

H
Healthy Mind Menu
Mental Health in Hospitality, Perth, WA

“SWiiFT Studio has helped us segment more than 2,000 clients and build more personalised relationships across our customer base — all from one connected platform.”

F
5ways Foodservice
Food & Beverage, Melbourne, Victoria
La Tienda LWH Havana House 5Ways Foodservice Mapleton Healthy Mind Menu foodPEEPS

From acquisition to intelligence.

Acquire.

Launch offers, claims and competitions that convert anonymous attention into identified members.

Activate.

Use early behaviour and opt-ins to test offers. Build campaigns that ship in under an hour.

Understand.

Identify your best spenders, biggest fans and highest-value segments. Then act on them automatically.

SWiiFT Studio powering the Direct Relationship Economy.

Stop renting your audience.
Start owning it.

First 500 members free. No credit card. No lock-in. Launch your first campaign in under an hour.