All tools

Claim

An instant reward.
Anonymous becomes known.

Claim turns a passive offer into an active choice — the moment a customer reaches for something is the moment you learn who they are.

Wherever interest can become intent.

An offer they can claim instantly — in an email, a post, on a screen or in venue.

A customer is handed a croissant from a bakery displayA woman eats a hot dog with a milkshake in a retro dinerFriends look at a phone together in a busy barA crowd faces a lit stage at a night-time festivalA person carries a stack of sneaker boxes

  • Reducing waste

    End-of-life products become member claims instead of waste — every leftover goes to a member, not a bin.

  • Filling quiet periods

    A members-only claim turns your quietest hours into your busiest.

  • Know who’ll be there

    Turn a promotion no one tracks into a list of named members who’ve told you they’re coming.

  • Predict sales & behaviour

    Early access becomes a ranked list of the customers who raised their hand first.

  • Sell directly to top customers

    Turn a limited release into named fans who claimed it — the start of a list that’s yours to keep.

Redeem any way it suits you.

Swipe to redeem

No code

Members swipe to redeem at the counter. Nothing to scan or type.

QR code

Members show a QR code and your team scans it at the counter.

CRUMB-4821

POS integration

Codes are generated from your POS and redeemed at the till.

Your community isn't your audience.
It's the members you choose to know.

BEFORE CLAIM

Impressions no one acts on

  • Thousands see the offer, you can't tell who cared
  • Discounts blasted to strangers who never return
  • A click is a maybe — no name, no intent, no follow-up
  • Redemptions you can't tie back to a person

WITH CLAIM

Intent you can act on

  • Every claim is a named member telling you they want it
  • A warm list of people to follow up — not cold reach
  • Intent scored in the moment — who acted, how fast
  • Every redemption tied to a real, owned relationship

Watch interest become intent.

Intent you can act onWaiting

Every claim is a named member telling you they want it.

Create urgency & exclusivity.

Limited quantity

Cap how many members can claim, on a first come, first served basis. This creates urgency for members and keeps you in control when you have limited prizes to give out.

Limited time

Set a timeframe for the Claim. If members miss it, they miss the prize.

Limited audience

Choose exactly who can claim — sorted by what people spend, how often they show up, and what they genuinely love. A claim for your biggest spenders, your weekly regulars, or the members slipping away.

Start building customer
relationships you own.

First 500 members free. No credit card. No lock-in.

Get started for free Book a demo

Some useful answers.

More questions? Get in touch
How does Claim work?

Members claim an offer instantly, in one tap, and it’s saved to their profile. Every claim is a named member telling you they want it — intent and person, together.

How do members redeem a claim?

However suits you: swipe to redeem with no code at all, scan a QR code at the counter, or use codes generated from your POS.

Can I limit how many people can claim?

Yes. Cap a claim on a first come, first served basis, and set a timeframe — if members miss it, they miss the prize.

Can I choose who gets the offer?

Yes. Target members by what they spend, how often they show up and what they love — your biggest spenders, your regulars, or the members slipping away.

Where can I share a claim?

In an email, a post, on a screen or in venue — wherever interest can become intent.

Can I customise each claim?

Yes. Choose the offer, cap how many members can claim it, set the timeframe, pick who’s eligible, and decide how it’s redeemed — a swipe, a QR at the counter or a code from your POS.

How much does Claim cost?

Claim is included in the Core plan, at $109/month after a 60-day free trial. No credit card required. Every plan includes your first 500 members, with a small per-member rate above that.