Cookie
Policy.

Cookies help us provide a secure, reliable and personalised experience when you use the Platform.

They allow us to understand how the Platform is being used, improve performance, enhance security, remember your preferences and deliver relevant content and communications.

Cookies are small text files that are stored on your computer, mobile device or other internet-enabled device when you visit a website or use certain online services.

Cookies enable websites and applications to recognise your device, remember information about your visit and improve your user experience.

In addition to cookies, we may use similar technologies, including:

• web beacons
• pixels
• tags
• software development kits (SDKs)
• local storage
• session storage
• other tracking technologies

For the purposes of this Policy, these technologies are collectively referred to as "Cookies".

Strictly Necessary Cookies

These Cookies are essential for the operation of the Platform.

They enable core functionality including:

• account authentication
• login sessions
• security
• fraud prevention
• payment processing
• platform administration
• system stability
• user preferences required for the Platform to function

These Cookies cannot generally be disabled without affecting the operation of the Platform.

Performance and Analytics Cookies

These Cookies help us understand how visitors interact with the Platform.

They may collect information such as:

• pages viewed
• navigation paths
• session duration
• device type
• browser information
• operating system
• referral source
• performance metrics
• feature usage
• aggregated user behaviour

This information helps us improve the Platform and user experience. Where possible, analytics information is aggregated or de-identified.

Functional Cookies

Functional Cookies allow the Platform to remember your preferences and personalise your experience.

Examples include remembering:

• language preferences
• region
• accessibility settings
• saved preferences
• recently viewed content
• notification settings
• login preferences where appropriate

Marketing and Advertising Cookies

Where permitted by law and with your consent where required, we may use Cookies to:

• measure marketing effectiveness
• understand campaign performance
• deliver more relevant advertising
• measure conversions
• build audience insights
• limit repeated advertising

These Cookies may be provided by us or authorised third-party providers.

Integration Cookies

The Platform may integrate with third-party services. Cookies may be used to support integrations including:

• payment providers
• messaging services
• customer relationship management systems
• identity providers
• artificial intelligence services
• cloud platforms
• digital wallet providers
• other approved technology partners

SWiiFT Studio does not control third-party Cookies used by those providers. Users should review the privacy and cookie policies of those third parties independently.

Depending on the Cookies used, we may collect information including:

• IP address
• browser type
• device identifiers
• operating system
• language
• approximate location
• session information
• login information
• referring websites
• pages visited
• time spent on pages
• interactions with Platform features
• digital wallet interactions
• QR code activity
• notification engagement
• API activity
• other technical information relating to Platform performance

The information collected may be linked to your Account where necessary to provide Platform functionality.

We use Cookies to:

• operate the Platform
• authenticate users
• maintain security
• prevent fraud
• improve performance
• understand Platform usage
• personalise user experiences
• remember user preferences
• improve accessibility
• analyse trends
• monitor Platform health
• diagnose technical issues
• develop new products and features
• support customer service
• improve communications
• comply with legal obligations

Certain third-party providers may place Cookies through the Platform.

These providers may include:

• analytics providers
• cloud hosting providers
• payment processors
• customer communication platforms
• advertising partners
• customer support platforms
• artificial intelligence providers
• embedded media providers
• technology integration partners

The collection and use of information by third-party providers is governed by their own privacy and cookie policies. SWiiFT Studio is not responsible for the cookie practices of third-party providers.

Most internet browsers allow you to:

• accept Cookies
• reject Cookies
• delete existing Cookies
• receive notifications before Cookies are stored
• manage Cookie preferences

You can generally manage Cookie settings through your browser preferences. Please note that disabling certain Cookies may affect the functionality, performance or availability of parts of the Platform.

Where required by applicable law, we will request your consent before placing non-essential Cookies on your device.

You may withdraw or modify your Cookie preferences at any time through our Cookie preference tools where available, or by adjusting your browser settings.

Strictly Necessary Cookies do not generally require consent because they are essential for the operation and security of the Platform.

The Platform may be accessed from countries outside Australia.

Where local laws require additional rights relating to Cookies or tracking technologies, those rights will apply to the extent required by applicable law.

SWiiFT Studio is committed to complying with applicable privacy and cookie requirements in jurisdictions where the Platform is made available.

We may amend this Cookie Policy from time to time to reflect changes in technology, legislation, regulatory requirements or our business practices.

The updated version will be published on the Platform together with the revised Effective Date.

Your continued use of the Platform after any updated Cookie Policy becomes effective constitutes acceptance of the revised Policy.