Survey

Zero-party data, read by choice

Don't ask
what they want.
Watch what they choose.

The strongest data isn't a form, it's a decision. Survey turns everyday choices into consent-led, zero-party signals: what a member picks tells you more than what they'd ever type, and it's theirs to give.

Choice & classic surveys
Chosen
Behaviour, not claims
Zero-party
Given with consent
1 tap
No form to abandon
An energetic red-haired man laughing, warm hospitality energy
Sam chose live musicA signal, not a survey answer
See it live, this is real

Two ways to listen.

A choice moment reads behaviour as data. A classic survey still captures the feedback you need. Switch between them.

9:41
The Corner HotelA quick pick
Pick your Friday.
Whatever you tap, we'll bring you more of.
+50 points just for answering
Consent-led. Your choice, your data, shared only with the venue.
Noted, Sam
Because you chose it

More live music, coming your way.

Your pick shapes what we bring you next, no form, no fuss.

+50 points added
↓ Saved to your profile
The member's phone, live
What the venue sees, live
SR
Sam Ricci
Looking at Friday's options
Waiting Signal read
Chose
Signal
Segment
Next campaign
1,042
Choices today
4.1×
Response vs. a form
100%
Zero-party
Choice moment: tap what you'd pick, the choice itself is the data, read as a live signal.
The shift

What they say in a form.
Or what they show by choosing.

Stated answers age, flatter, and get abandoned halfway. A choice is honest, instant, and already an action you can build on.

Before Survey, asking

Answers that don't hold up

  • Long forms most people abandon halfway
  • Stated preferences that don't match real behaviour
  • Survey fatigue that trains people to ignore you
  • Data that's stale the week after you collect it
With Survey, reading choice

Signals you can trust

  • Every choice is a signal, one tap, no form
  • Behaviour, not claims, what they'd actually do
  • Zero-party and consented, theirs to give and revoke
  • Data that compounds with every decision made
Two instruments, one profile

Read the choice. Ask when you need to.

Most of the time, a choice moment tells you more than a questionnaire. But when you need a number on record, the classic survey is right there, and both land in the same member profile.

The everyday · ~70%

Choice moments

Small, tappable decisions built into the flow, pick your Friday, choose your flavour, rank the lineup. Each one a zero-party signal that shapes the next campaign, with no form in sight.

70%
of what you'll learn, without asking
Still essential · ~30%

Classic surveys

Recommendation scores (how likely a member is to recommend you), post-visit feedback, compliance and the questions you must ask outright. Short, structured, and tied straight to the member's profile and history.

30%
for feedback, recommendation scores & compliance
A member making a quick choice on their phone
How it works

From a decision to a direction.

i

Offer a real choice

Drop a tappable choice into the flow, or a short classic survey when you need one, inside the member's profile.

ii

They choose, that's the data

One tap. No form to abandon. The decision is captured as a consented, zero-party signal.

iii

Signal → segment → next move

Each choice sharpens the member's profile and feeds Signal the segment for your next campaign.

Where it fits

Every choice is a chance to learn.

A buzzing bar on a Friday night — pick your night out
Venues & hospitality

Pick your Friday

Let members choose the night they want, and program the calendar around what they actually pick.

A live crowd choosing the set
Events & entertainment

Choose the set

Fans rank the lineup or vote the encore, turning a choice into a sold-out, tailored night.

Colourful drinks lined up — pick the flavour
Brands & manufacturers

Pick the flavour

Let members choose the next flavour or variant, real demand data before you make a thing.

Person giving quick feedback — ratings and compliance
Any business

Ratings & compliance

When you must ask outright, the classic survey captures the rating, how likely they'd recommend you, and the record you need to keep.

The best answer is the one they never had to give.

Survey is the listening layer of the SWiiFT Studio suite, reading choice as data, and asking only when it counts.