All tools

Survey

Don't ask what they want.
Watch what they choose.

The strongest data isn't collected by a form, it comes from a decision. Survey turns everyday choices into consent-led, zero-party data.

Every answer is a chance to learn.

A woman taking a big bite of her sandwichA singer and guitarist performing under stage lightsA smiling customer waving from her table at the cafeA tailor chalking the fit on a jacket in the workshop
  • Choose your reward.

    Offer a few rewards side by side. Members pick one — and their choice shows you what they value.

  • Answer to unlock.

    Ask a few questions before the reward. Members who answer unlock it — and you learn more with every response.

  • Response informs demand.

    Let members tell you what they want next — real demand data before you commit.

  • Capture first-party data directly.

    Ask for the details you need — answers update the member profile, with consent.

Two types of survey.

Choice gets you quick answers at the moment of decision. A classic survey goes deeper, linked to an Enter or Claim campaign as the reward.

Choice

  • Members choose between multiple rewards
  • Integrates with POS and kiosk systems at point of payment
  • Their pick enters them in that campaign instantly
  • Every choice evolves customer data

Classic

  • Linked to an Enter or Claim campaign as the reward
  • Six question types to mix as you need
  • Phone, date of birth and address update the member database
  • Every answer saved to the member profile

Two ways to listen.

Choice reads behaviour as data. A classic survey captures the in-depth answers you need. Switch between them.

Two types of surveyWaiting

Choice gets you quick answers at the moment of decision. A classic survey goes deeper.

Every answer is connected to a profile.

Choice

Offer a choice between multiple rewards. Members pick one and are entered in that campaign instantly. Run it online or at point of payment through POS and kiosk systems.

Classic survey

In-depth market research, linked to an Enter or Claim campaign as the reward. Mix any of these question types:

  • Text input
  • Dropdown select
  • Date picker
  • Number input
  • Tag selection (multiple)
  • Toggle switch

Questions that update the member database

  • Phone number
  • Date of birth
  • Address

Start building customer
relationships you own.

First 500 members free. No credit card. No lock-in.

Some useful answers.

More questions? Get in touch
How does Survey work?

Ask a question as a choice — a reward, a product, a preference — or as a short classic survey. Answers are saved to each member’s preference profile, with consent, so you can tailor what they see next.

What’s the difference between a choice and a classic survey?

A choice gives quick answers at the moment of decision — members pick between rewards and are entered instantly. A classic survey goes deeper, linked to an Enter or Claim campaign as the reward.

Can I run a survey at the point of payment?

Yes. Choice surveys run online or at point of payment through POS and kiosk systems.

What question types can I use?

Six question types you can mix as you need, including questions that update the member database.

Does it update my member data?

Yes. Phone, date of birth and address answers update the member database, and every answer is saved to the member profile.

What is zero-party data?

Data members choose to share with you directly — consent-led answers that come from a decision, not inferred from tracking.

Can I customise the questions and rewards?

Yes. Mix any of the six question types, choose which rewards members pick between in a choice, and link a classic survey to the Enter or Claim campaign of your choice.

How much does Survey cost?

Survey is included in the Core plan, at $109/month after a 60-day free trial. No credit card required. Every plan includes your first 500 members, with a small per-member rate above that.